Return Policy

Effective Date: 16/12/2024

At Puliyeli Foods, we strive to deliver high-quality products. If you are not completely satisfied with your purchase, please review our return policy below:

Eligibility for Returns

• Returns are accepted within 7 days of receiving the product.

• The product must be unused, unopened, and in its original packaging.

• Perishable items, such as pickles and preserves, are non-returnable unless damaged or defective.

How to Initiate a Return

To request a return:

1. Contact us at hello@puliyeli.com or +91 75580 99995.

2. Provide your order details and reason for the return.

3. If eligible, we will guide you through the return process.

Refunds

• Once we receive and inspect the returned product, refunds will be processed within 7-10 business days.

• Refunds will be credited to your original payment method.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with photos of the item and packaging. We will replace the product or issue a full refund.